Frequently Asked Questions

Do we have free shipping?

Absolutely bestie! 
Our shipping is TOTALLY FREE! We got you. But if you’re like “I need my slippers ASAP,” we got a faster option too. Just pick express shipping at checkout, pay a little extra, and they’ll be at your door way sooner.

How do I find my perfect fit?

Don’t stress, bae... finding your size with our slippers is wayyy easier than regular shoes. Each pair comes in a comfy size range and not specific size, so they’re designed to fit perfectly without overthinking it. No tiny sizing drama here. Just pick the range that matches your usual size and you’re good to go. Your cozy vibes are guaranteed. 😉

What is your refund policy?

Well.. sometimes besties just need a little breakup moment and we totally get it! not every slipper love story ends the same way.
Here's our hassle-free return policy:

30-Day Return Window: You have 30 days from the delivery date to return any item for a full refund.

Return Conditions:

- Items must be unworn and in original condition
- All tags and packaging must be included
- Items should be clean and odor-free

How to Return:

1. Contact us at [support@daslippers.com](mailto:hello@daslippers.com) and share what happened
2. We'll try to resolve our problem together
3. If we couldn't find any solution, you can pack your items securely and send it to our warehouse
4. Once your pack arrives, your bank account will be happy with our full refund that we gave it

How long until my slippers arrive?

We work with unique, special slipper styles, so our orders typically get shipped within 1-2 business days and arrive within 8-12 business to your house door via standard shipping. It takes a little extra time to prep each pair to perfection. They’re carefully packed, vacuum and sealed so they arrive in the cutest and the best way possible. Trust us… they’re _so_ worth the wait.

Can I order multiple pairs for gifts?

Of course, babe 😍 All you need to do is pop your lover's address in at checkout and the slippers will head straight to their door with zero effort. The perfect gift, delivered in the easiest way ever and you don’t even have to leave the house!
And let’s be real… everyone loves getting funny, cute gifts, so you just solved your “what do I get them?” problem in one click.